We accept PayPal and all major credit and debit cards. MasterCard, Solo, Visa, Visa Electron, Maestro and American Express.

The easiest way to make a one-off payment for an invoice by credit/debit card or PayPal is via our online payment gateway:

https://billing.ukhost4u.com/payinvoice/

Alternatively if we have credit/debit card details on file we will take payment automatically on the due date of the invoice. To make sure your card details are up to date, please log in to our billing system:

https://billing.ukhost4u.com/

Your default login credentials for the billing system are included in your welcome email. If the invoice is overdue please contact us to inform us that payment details have been updated.

Yes you can request a password reset using this form. Please note that we can only issue password resets to the email address we have on file in our billing system so it is important to keep this up to date.

At present we have suspended our web development services while we focus on improving our own technology and providing the best web hosting service possible.

All of our servers are UK based, predominantly in the BlueSquare data centre in London. This applies to our shared, vps and dedicated hosting servers.

Existing customers who have purchased hosting directly from UKHost4u can contact us directly via our support system:

http://support.ukhost4u.com/

You can still submit a support ticket even if you do not currently have a password for the support system. Upon submission of the ticket, a password and ticket reference will be automatically generated and emailed to the address entered. This password, along with your email address, will allow you to log in to the support area at any point in the future to track progress of your tickets.

Yes, you may find our customer discussion forum particularly useful for problems that are not supported by UKHost4u. For example, PHP scripting issues.

Yes we do. Although we are in the process of overhauling our knowledge base, it can be found at the following address:

http://support.ukhost4u.com/index.php?_m=knowledgebase&_a=view

Yes you can view all service updates via the support system here.

Most of our website hosting plans come with a choice of Linux or Windows operating systems and many customers are confused as to which is the best option. However, the decision can be quite simple by considering the following questions.

1. Do you require the ability to run ASP/ASP.net scripts (hint: such scripts often have the file extensions .asp or .aspx)?
2. Do you require MS SQL database support?
3. Do you require any other Windows only technology?
4. Do you prefer to use a Plesk control panel to manage your hosting account?

If you answer yes to any of the above then Windows hosting is the option for you but otherwise you may find our Linux web hosting plans easier to manage, maintain and of course cheaper!